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Shipping Policy
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Maoomba.com offers free ground shipping on all orders over $100. At this time, Maoomba.com ships only within the United States. Please review our shipping policy periodically for current policy information. The risk of loss and title for all merchandise purchased passes to the customer upon our delivery of the merchandise to the carrier.
shipping options
Maoomba.com offers shipping from our Salt Lake City, UT location to all 50 states. Maoomba.com offers standard ground shipping, as well as expedited shipping for your convenience. Maoomba.com uses multiple shipping services and reserves the right to choose the best shipping method for your address.
standard shipping
Standard shipping orders will be shipped via U.S. Postal Service or FedEx Ground service. Unless otherwise specified, Maoomba.com will use its best efforts to ship all in-stock merchandise within 2 business days of purchase. Please allow an additional 5-7 days for standard, ground delivery of your order to the shipping address specified; shipments to Alaska and Hawaii may take a few days longer.
A business day does not include Saturdays, Sundays, or holidays.
Example: Maoomba.com receives your order on a Friday afternoon. Because of the weekend, we ship your package on Monday. The day we ship is not counted as a shipping day, so you should estimate that the package will arrive 5 to 7 days later, starting with Tuesday.
shipping charges
Standard shipping charges are based on your order total (before taxes):
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If your order totals $0.00 to $49.99, shipping charge is $7.95.
If your order totals $50.00 to $99.99, shipping charge is $9.95.
If your order totals $100.00+, shipping charge is free*.
Your shipping charge is shown on the last page of checkout, after you've entered shipping and payment information but before you submit your order.
* Our free ground shipping promotion applies to purchases over $100. Shipping method is at the discretion of Maoomba.com and may depend upon your shipping location. To redeem the free shipping offer, just shop as normal. If your order qualifies for free standard shipping, the Standard Shipping price at checkout will be $0.00. Simply select Standard Shipping as your shipping method and the free shipping promotion will be applied. Maoomba.com reserves the right to cancel this promotion at any time.
expedited shipping
Get your baby gift delivered sooner! Expedited shipping is available for orders of in-stock items to all 50 states. If your order is received by 3pm EST on Monday through Friday, your shipment will go out on the day it is ordered. Expedited orders received after 3pm EST or on the weekend will ship out on the next business day.
We use U.S. Postal Service Priority and Express mailing service and packaging, whenever possible, as USPS packaging has recently been awarded Cradle to Cradle(SM) Certification for their environmental attributes, and their daily residential deliveries ensure the greatest fuel efficiency for each shipment. We may also use FedEx air services for expedited shipping. Choice of shipping providers is at Maoomba.com's discretion.
The following expedited shipping methods are available to you at check-out:
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USPS Priority Mail (2-3 business days; 3+ days for AK and HI)
3 Day Expedited Shipping (approx. 3 business days; 4 days for AK and HI)
2 Day Expedited Shipping (approx. 2 business days; 3 days for AK and HI)
A business day does not include Saturdays, Sundays, or holidays. Overnight and Saturday deliveries are only available if you place your order by phone; additional charges will apply. Please contact us for details: 1-888-218-0347.
expedited shipping charges
Charges for expedited shipping are calculated based on your order's weight and shipping location. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. For these shipping options, you will see the charges during the checkout process and will have the option to change methods or preview other shipping options.
other shipping details
Other important Maoomba.com shipping policy details include:
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You will only be charged once your item has shipped.
We will notify you via email if we encounter any delays in getting your order shipped.
If your package is delayed due to weather or other circumstances beyond Maoomba.com's control, we cannot refund shipping charges.
All quoted transit times are good faith estimates; actually shipping time may be quicker or longer than estimated.
Shipments to PO Boxes can only be sent using U.S. Postal Services.
damaged or lost shipments
If your order has been lost or sustained damage during shipment, please contact Maoomba.com customer service at 1-888-218-0347.